Reference

Your Privacy Is Central to How We Operate

When you open an account with leoslot, we collect only what we need to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your…

Data collected for account securityPayment details encrypted in transitYour right to request your data anytime
Explore the Lobby Read FAQ
leoslot Your Privacy Is Central to How We Operate
REACH OUR TEAM

How to Contact Us About Your Privacy

Email Support Email our privacy team at [email protected] with your account email and the data request you need. We respond within 48 hours on business days and will send your data download or confirm changes to your profile.
In-Account Privacy Center Log into your leoslot account, go to Settings > Privacy & Data, and you can download your full data history, opt out of promotional emails, or request deletion of your information where local law permits.
Live Chat — Monday to Friday Open the live chat in the bottom right of your leoslot lobby, 09:00–22:00 WIB, and ask to speak with our data team. They can walk you through your privacy rights and file formal requests on the spot.
HOW WE HANDLE IT

Data Security and Your Account Protection

Encrypted Payment Processing

Every deposit or withdrawal through DANA, OVO, GoPay and QRIS is encrypted end-to-end. Your payment method and transaction history are stored separately from your account profile, and we never retain full card numbers or wallet credentials.

Two-Factor Identity Verification

When you withdraw funds, we send a one-time code to your registered email or phone. This second layer of verification ensures only you can move money out, even if someone else accesses your password.

Automatic Session Timeout

Your leoslot lobby session expires after 30 minutes of inactivity. If you step away from your device — like when you're on the train heading home from Medan — your account is automatically locked until you log in again.

Retention Schedule

We keep your account data for seven years after your last activity to support compliance and dispute resolution. Withdrawal verification records are held for two years. After that period, your personal information is securely deleted unless local law requires longer retention.

Access Requests and Corrections

You can request a download of all your personal data, correct inaccurate information in your profile, or ask us to limit how we use your details. Submit these requests via email or the in-account Privacy Center, and we respond within 30 days.

Third-Party Data Sharing

leoslot shares your data only with payment processors, fraud-prevention vendors and local authorities where local law permits. We do not sell your information to advertisers or other commercial partners. Our third-party partners must comply with the same privacy standards we maintain.

Frequently Asked About Privacy on leoslot

When you close your account, we mark it inactive and retain your data for seven years to meet regulatory obligations and handle any disputes. You can request early deletion of non-essential information by emailing [email protected]. Your payment records are kept for two years after final withdrawal for compliance.

Yes. Log into your account, go to Settings > Privacy & Data, and click Download My Data. We compile your profile, account history, game logs and transaction records into a file and email it to you within 48 hours. You can also request this via email to [email protected].

We use cookies to keep you logged in, remember your lobby preferences and prevent fraud. Essential cookies cannot be disabled without breaking account access. You can manage tracking cookies in your browser settings or use your device's privacy mode when you play on public devices.

Your payment details are encrypted during transmission and never stored on our servers in full. We receive only a transaction reference from your payment provider. Your wallet or card credentials remain with DANA, OVO, GoPay or QRIS — we never see or retain them.

No. We do not sell your data to third parties. We share information only with payment processors, fraud teams and local authorities where local law requires. Any third-party partner must comply with our privacy standards and cannot use your data for their own marketing.

If you forget your password, use the Reset Password link on the login page and verify your identity via email or phone. If you suspect unauthorized access, contact live chat immediately (09:00–22:00 WIB, Monday to Friday) or email [email protected]. We can lock your account, verify your identity and restore secure access within hours.

Withdrawal verification records — including identity checks and payment confirmations — are retained for two years after your final withdrawal. This data supports compliance and dispute resolution. After two years, it is securely deleted unless local law requires a longer retention period.

Related Pages

leoslot Indonesia leoslot Login leoslot Casino FAQ Register